Department of Customer Services, Open Data and Small and Family Business

Queensland's Department of Customer Services, the agency that writes the state's cyber security strategy, lost $809,000 in public money in July 2025 when attackers broke into a third-party telecommunications provider's systems. The department calls this blocked because the cash never reached the attackers, not because the intrusion failed. No government data was reported taken, and the source never names how the vendor's systems were entered. The state's cyber security authority couldn't keep its own payment path safe through a vendor's security perimeter.