LITHIA MOTORS INC

Lithia Motors was not breached; the dealer management system it and thousands of other dealerships run sales, financing, and customer records through was. That platform belongs to CDK Global, one vendor that had quietly become the operational nervous system of American car retail, so a single ransomware intrusion, reported to be BlackSuit's, sent roughly 15,000 dealer locations back to pen and paper at once. Outsourcing the entire front office to one platform is efficient right up to the morning it stops answering.